Website Terms of Use

Website Terms of Use – Ergonomic Office

ergonomicoffice Pty Limited (ABN 87 008 617 794)
(“Supplier”, “we”, “us”, “our”)

By accessing this website, placing an order or using any service provided by ergonomicoffice, you (“Buyer”, “you”, “your”) agree to these Terms of Use.

1. Definitions

“Supplier” means ergonomicoffice Pty Ltimited.
“Buyer” means any individual, organisation or entity submitting an Order.
“Goods” means the products supplied under an accepted Order.
“Order” means a request from the Buyer to purchase Goods via our website, email, fax, mail, or official purchase order.

2. Payment Terms

We accept:

  • Electronic Funds Transfer (EFT).  BSB and Account numbers on your Invoice

  • Secure online credit card payment (via EWAY or equivalent gateway)

  • Approved trading account terms

 Payment must be received in full before Goods are dispatched unless prior account terms exist   eg. all Government Agencies are automatically on Account Terms

3. Debt Recovery & Late Payment

The Buyer agrees to pay:

  • All debt recovery and collection agency fees

  • All legal costs incurred by the Supplier due to payment default

  • Interest on overdue amounts at 1.5% per month, calculated daily

These amounts become payable on demand.

4. Title Risk & PPSA

4.1 Retention of Title

Legal and equitable title to the Goods remains with the Supplier until payment is received in Full.

4.2 Right of Entry

If payment remains outstanding 60 days after the due date, the Buyer grants the Supplier (or its agents) the right to:

  • Enter the Buyer’s premises

  • Recover or repossess the Goods

  • Remove the Goods without liability for damage caused during reasonable recovery activities

4.3 PPSA Registration

The Buyer acknowledges:

  • These Terms create a security interest under the Personal Property Securities Act 2009 (PPSA).

  • The Supplier may register this interest on the PPSR without notice.

  • The Buyer waives rights to receive PPSA notices to the extent permitted by law.

4.4 Risk

Risk passes to the Buyer upon delivery to the Buyer’s premises, reception area, designated delivery point or approval of an Authority to Leave (ATL).

5. Australian Consumer Law (Mandatory Warranty Disclosure)

Nothing in these Terms excludes or restricts the Buyer’s rights under the Australian Consumer Law (ACL).

You are entitled to a repair, replacement or refund if the Goods:

  • Are faulty

  • Are not of acceptable quality

  • Do not match their description

  • Are unfit for a disclosed purpose

These statutory guarantees apply in addition to any manufacturer warranty.

6. Returns, Refunds & Warranty Claims

6.1 Change of Mind

We may accept change-of-mind returns at our discretion if:

  • The item is unused

  • In original packaging

  • Returned within 14 days

  • Not a custom-order or clearance item

Restocking fees of 10 % may apply.

6.2 Faulty Goods

Faulty Goods will be repaired, replaced or refunded in accordance with the ACL and manufacturer warranty terms.

6.3 Exclusions

Returns are not accepted where Goods have been:

  • Used or assembled incorrectly

  • Damaged by misuse, accident or neglect

  • Modified without authorisation

7. Indemnity

To the extent permitted by law, the Buyer indemnifies the Supplier against all claims, losses, liabilities, damages, and expenses arising from:

  • Misuse or modification of the Goods

  • Breach of these Terms

  • Use of Goods in a manner not recommended by the Supplier or manufacturer

This indemnity does not limit the Buyer’s statutory rights under the ACL.

8. Intellectual Property

All intellectual property relating to our Goods, website and documentation remains the property of the Supplier including:

  • Copyright

  • Trademarks

  • Design rights

  • Trade names

  • Product images

  • Technical drawings, manuals, PDFs

  • Software, firmware or configuration files

  • Marketing materials, 3D renders, photography, and website content

The Buyer must not reproduce, modify, distribute or use any intellectual property without written permission.

9. Website Disclaimer

The website and its contents are provided on an “as is” and “as available” basis.

We make no warranties regarding:

  • Accuracy, completeness or reliability of content

  • Availability or uptime of the website

  • Suitability of Goods for any specific medical or health condition

  • External links or third-party websites

We are not liable for:

  • Errors in product descriptions

  • Website outages or delays

  • Loss arising from reliance on general ergonomic information

  • Third-party actions, courier delays, or delivery issues outside our control

10. Product Disclaimer

Our products may be protected by:

  • Patents

  • Registered designs

  • Copyright

  • Trademarks

  • Pending applications

No product guarantees relief from specific medical conditions.

If discomfort or pain occurs, discontinue use and consult a qualified medical professional immediately.

11. External Links & Services

Our website may include links to third-party suppliers, couriers, payment gateways or resources.
We do not endorse or accept responsibility for:

  • Third-party accuracy

  • Privacy practices

  • Security standards

  • Business conduct

Use them at your own discretion.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the Australian Capital Territory (ACT).
Disputes shall be resolved exclusively in the courts of the ACT.

13. Severability

If any clause of these Terms is deemed invalid or unenforceable, the remaining clauses continue in full force.

14. Changes to Terms

We may amend these Terms at any time.
Revised versions take effect upon publication on this website.

15. Contact Us

ergonomicoffice Pty Limited
Email: sales@ergonomicoffice.com.au


Phone: 1300 555 930
Address: 4 Ipswich Street FYSHWICK. ACT 2609