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ergonomicoffice
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  • SHOP
    • Chairs
      • Duo Comfort
      • Executive
      • Humanscale Chairs
      • Mesh Back
      • Dynamic Movement Seating
      • Petite / Compact Seat
      • Gel Seat Chairs
      • Heavy Duty
      • Technician High Lift + FootRing
      • HÅG Capisco
      • Saddle
      • Sit stand
      • Price Point
      • Conference Room
      • VISITOR SEATING
    • Desks
      • Height adjustable
        • Electric Sit-to-Stand
        • Manual
      • Sit Stand Workstation
      • Accessories
      • Ergotron
      • Dividers & partitions
      • Fixed Height Desking
      • Fixed Height Desks
      • Flip Top Tables
      • QuickStand
    • Monitor
      • Risers
      • Monitor Arms
        • Desk mount
        • Dual
        • Single
    • Computer
      • Keyboard
        • Wireless
        • Split
        • Compact
        • Numeric
      • Mouse
        • Wireless
        • Vertical
        • Central Mouse / Roller Mouse
        • Trackball
        • Adjustable
      • Keyboard trays
      • Desk Sleeve Lozenge
      • Keyboard Trays
      • Medical/Hygiene
    • Laptop
      • Stand
      • Keyboard
      • Arms
      • Laptop Carry Bags
    • Accessories
      • Footrest
      • Wrist Rest
      • Document Holders
      • Slopes
      • Tablet & iPad
      • Forearm Supports
      • Desk Sleeve
      • Headset
      • Lumbar Cushion
      • Acoustic Screens
      • Activity Based Working
      • Fellowes Products
      • POWER RAILS
      • Storage
      • Task Lighting
    • Software
      • Guardian-EOS™
    • Office Installations
      • Office Installations
    • Copy Holders
    • Office Storage
    • Screens Dividers
    • Visitor Seating
  • OFFICE INSTALLATIONS
  • ABOUT US
  • CONTACT US
  • Make Payment

Ergonomic Guidelines

Ergonomic Office

Ergonomic Office

R E P O S E ™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework. The Framework explains how ergonomic office explains office ergonomics. The ergonomic office P O S T U R E™ Comfort Model and its four primary systems: S E E™ S creen · E ye-line · E nvironment S E A T™ S upport · E levation · A ngles · T ilt A R M S™ A rm support · R each · M ouse · S urface S P A S™ S it · P erch · A ctive · S tand R E P O S E™ the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned How does ergonomics work in real world day-to-day office environments? One element can be explained through the S P A S ™ Model: S it P erch A ctive S tand The primary risk is not sitting itself, but prolonged sedentary duration without movement . S P A S™ Sit Perch Active Stand The S P A S™ Model mitigates this risk by encouraging posture variation and dynamic movement across the workday. Instead of relying on any single “ideal” posture, S P A S™ supports natural variation between neutral and supported working positions. The S P A S™ Model defines four primary posture states: Sitting, Perching, Active, Standing By intentionally alternating between these S P A S stages, the body is encouraged to shift load, vary joint angles and engage in continuous micro-movement throughout the workday. Dynamic movement is supported through: Regular posture transitions Small, frequent adjustments in joint angle and weight-bearing Natural shifts between supported, semi-supported and upright postures This approach helps reduce prolonged static duration while supporting comfort, circulation, performance and postural sustainability at work. Small posture changes allow the body to reset, reduce sustained loading and help maintain healthy blood flow across the workday. These regular changes contribute to Natural R E P O S E™ by preventing the body from remaining fixed in one posture for too long. Sedentary Risk Reduction The S P A S™ Model helps reduce sedentary risk by encouraging: Posture variation Regular movement Reduced static loading duration Alternation between sitting, perching, active and standing Ergonomic Office Framework™ Usage Statement: R E P O S E™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework. The R E P O S E™ outcome, the ergonomic office P O S T U R E™ Comfort Model and its four primary systems - S E E™ (Screen · Eye-line · Environment), S E A T™ (Support · Elevation · Angles · Tilt), A R M S™ (Arm support · Reach · Mouse · Surface) and S P A S™ (Sit · Perch · Active · Stand) form part of the ergonomicoffice Framework. This explainer framework and associated headers, text, diagrams and graphics present a structured, explanatory approach to office posture, vision, reach, seating behaviour and active movement, informed by applied ergonomics and observed workplace behaviour. The ergonomic office Framework is an open explanatory model and may be freely referenced and reproduced by health professionals, ergonomists, WHS practitioners, allied-health professionals and clinicians for educational and reference purposes, provided that clear attribution to ergonomic office is retained. The names, structure, terminology and visual representations of R E P O S E™, the ergonomic office P O S T U R E™ Comfort Model and its primary systems S E E™, S E A T™, A R M S™ and S P A S™ remain the intellectual property of ergonomicoffice and must not be modified, rebranded, sub-licensed or presented as independent or third-party commercial models or systems without prior written permission.

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Worker Health & Safety

Worker Health & Safety

How Does Ergonomics Improve Worker Health & Safety? Answer Ergonomics improves worker health and safety by systematically aligning the work environment, tasks, tools and equipment to the physical and behavioural needs of workers. This reduces the risk of work-related musculoskeletal disorders (MSDs), fatigue and discomfort while supporting productivity and wellbeing. Applying ergonomic principles including workstation design and postural variation is a proactive strategy for preventing injuries and supporting duty-of-care obligations in office workplaces. Why Worker Health & Safety Depends on Ergonomics Poor ergonomic design is a recognised workplace health and safety risk because it increases the likelihood of musculoskeletal disorders and other discomforts that may develop over time due to prolonged or awkward postures, repetitive motions and unsuitable equipment. Work-related musculoskeletal disorders (MSDs) affect muscles, tendons, nerves and soft tissues — especially in the neck, back, shoulders and upper limbs and are common in office work when a workstation or task design fails to fit the worker. Ergonomics as a Health & Safety Process Ergonomics is not just about furniture. It is a risk management process that: Identifies ergonomic hazards in the work environment Assesses how tasks and equipment interact with human bodies Implements controls to reduce risk Monitors and adjusts solutions as work changes This proactive approach aligns with core workplace safety responsibilities that aim to reduce preventable injuries and support workers’ long-term comfort and performance. How Ergonomics Reduces Risks 1. Fit the Job to the Person Ergonomics starts by fitting the tasks, tools and environment to the workers , not expecting workers to adapt their bodies to poorly designed work. For computer-based work, this includes correct monitor placement, seating support, keyboard/mouse positioning and workstation layout. This reduces cumulative strain and risk factors that contribute to MSDs. 2. Comfortable, Adjustable Workstations A well-designed workstation supports neutral posture, minimizes awkward reach and postural stress and helps maintain comfort throughout the day. Adjustability allows workers to position their equipment in a way that matches their body size, task demands and comfort needs. This aligns with the ergonomic office P.O.S.T.U.R.E™ model concept by supporting active postures that reduces static load and promotes efficiency. 3. Include Postural Variation Static postures, such as prolonged sitting or prolonged standing without movement, increase the risk of discomfort and cumulative strain. Encouraging posture variation through movement and adjustable workspaces supports circulation, reduces fatigue and helps prevent musculoskeletal stress. This is consistent with the human-centred ergonomic goal of managing posture, vision, reach and movement through time . The Ergonomic Office Framework One element can be explained through the S P A S ™ Model: S it P erch A ctive S tand The primary risk is not sitting itself, but prolonged sedentary duration without movement . Ergonomic Controls to Improve Health & Safety Ergonomic hazard controls work across multiple layers of workplace design and practice: Engineering controls : Adjustable desks, supportive chairs, monitor arms Administrative controls : Task rotation, scheduling regular breaks Work practices : Encouraging posture change, proper lifting and reach habits Proactive control strategies address physical risk factors before they result in pain or injury, reducing absenteeism and long-term health costs. Worker Engagement and Reporting Discomfort Healthy ergonomic practice also includes: Encouraging workers to report discomfort early Involving workers in workstation assessments and adjustments and how ergonomics works in real workplace situations. Providing training so that workers understand how and why to use adjustable equipment effectively This collaborative approach supports risk identification and helps tailor solutions that fit individual needs while meeting WHS obligations. Practical Tips for Office Workers Ensure your monitor is at a comfortable height and distance. S E E™ Model – Vision as the invisible driver Adjust your chair so your back and pelvis are supported. S E A T™ Model – Chair comfort and pelvic support Keep commonly used items (keyboard, mouse, phone) within easy reach. A R M S™ Model – Reach and interface control Vary your posture throughout the day, alternate sitting, perching, standing and movement S P A S ™ – Sit · Perch · Active Stand Even simple adjustments can prevent discomfort and reduce cumulative strain when combined with a thoughtfully equipped workspace. R E P O S E ™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework.

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Economics Of Ergonomics

Economics Of Ergonomics

The Economics of Ergonomics Ergonomics is a well-established applied science with more than 50 years of evidence-based practice. Its purpose is simple and powerful: to maximise human performance by preventing workplace behaviours that lead to injury . Ergonomic programs should not be viewed as a cost to organisations. They are a long-term investment that consistently delivers measurable financial and human returns by reducing injury, downtime, and inefficiency. Well-designed ergonomics programs provide practical, systematic strategies to prevent unnecessary musculoskeletal disorders (MSDs). These programs are straightforward to implement and produce benefits rapidly when embedded into everyday work practices. Why Ergonomics Makes Economic Sense 1. People are an organisation’s greatest cost Workers represent the largest ongoing investment for most organisations. Recruiting, onboarding, training, and retaining skilled staff is expensive—and preventable injury undermines that investment. Ergonomics programs help protect workers from avoidable harm, reducing turnover, workers’ compensation claims, and the significant costs associated with lost experience and retraining. 2. Musculoskeletal disorders are preventable MSDs cost the economy billions of dollars each year and cause significant pain, disruption, and long-term consequences for workers, their families, and colleagues. Evidence shows that many MSDs can be prevented through appropriate workstation design, posture education, and task variation—all core elements of ergonomic practice. 3. Ergonomics builds safety culture and eliminates hidden costs When ergonomics is prioritised, it reinforces a proactive safety culture. This leads to the reduction of “hidden costs” such as: Absenteeism and presenteeism Reduced concentration and errors Declining morale and engagement Once implemented, measurable reductions in these costs are typically observed quickly . 4. Productivity improves when injury risk decreases Effective ergonomics programs focus on cost reduction through prevention , not reaction. By minimising injury, fatigue, and discomfort, organisations benefit from: Higher sustained productivity Fewer errors and rework Improved task efficiency More consistent performance across the workday The Business Outcome A basic ergonomics program: combining worker education, appropriate equipment, and posture awareness, is firmly in an organisation’s best interests. When ergonomics is embedded into daily operations, organisations experience: More effective work practices Improved productivity and profitability Reduced injury and absenteeism Healthier, more engaged, and more satisfied workers Ergonomics is not an optional extra. It is a strategic investment in people, performance, and long-term organisational resilience Safety Culture - Leadership - Valuing People - Duty of Care

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Find a WHS  Consultant

Find a WHS Consultant

Find Qualified Ergonomic & Workplace Assessment Consultants A structured pathway to workplace assessment, ergonomic expertise and allied health support. Search Directory When is an Ergonomic Assessment required? A neutral referral gateway connecting workplaces to qualified ergonomic and allied health professionals. Persistent discomfort, pain or injury risk. Complex workstation, equipment or task environments. Return-to-work, rehabilitation or injury management requirements. Compliance with Workplace Health and Safety (WHS) obligations. A requirement for documented professional assessment and recommendations. How It Works 1 Identify Need Workplace review or internal trigger highlights requirement. 2 Select Pathway Choose appropriate provider type: Ergonomist, OT, or Registered Provider. 3 Engage Directly Connect with qualified professionals via trusted directories. Consultant Directory View and contact qualified assessors directly. Consultant / Agency Location Type Contact The Ergonomic Physio National, National Physio Website KINNECT National, National Multi Website Healthy Business National, National Multi Website Corporate Work Health Australia National, National Ergonomist Website ELEV8 Consulting National, National Multi Website Urban Ergonomics National, National Ergonomist Website ErgoWorks Consulting National, National Ergonomist Website Altius Group National, National Rehab Website Konekt National, National Rehab Website Pinnacle Health Group National, National Multi Website No More Pain Ergonomics National, National Ergonomist Website Dohrmann Consulting National, National Ergonomist Website Holistic Services Group National, National Multi Website Employ Health National, National Multi Website Easec Occupational Health National, National WHS Website Bodycare Workplace Solutions National, National Multi Website Urban Ergonomics North Sydney, NSW Ergonomist Website Employ Health Sydney, NSW Multi Website Bodycare Workplace Solutions Sydney, NSW Multi Website Action OHS Consulting Sydney, NSW WHS Website SSOS Safety Consultants Sydney, NSW WHS Website Holistic Services Group Sydney, NSW Multi Website Rehabilitation Specialists Sydney, NSW Rehab Website ELEV8 Consulting Sydney, NSW Multi Website Altius Group Sydney, NSW Rehab Website Konekt Sydney, NSW Rehab Website KINNECT NSW, NSW Multi Website The Ergonomic Physio Melbourne, Bendigo, Ballarat, Geelong, VIC Physio Website Corporate Work Health Australia Melbourne, VIC Ergonomist Website The Alignment Studio Melbourne CBD, VIC Multi Website Easec Occupational Health Melbourne, VIC WHS Website Holistic Services Group Melbourne, VIC Multi Website Pinnacle Health Group Melbourne, VIC Multi Website No More Pain Ergonomics Melbourne, VIC Ergonomist Website Healthy Business Victoria, VIC Multi Website The Ergonomic Physio Brisbane, QLD Physio Website Employ Health Brisbane, QLD Multi Website Integrate Physio Brisbane, QLD Physio Website Healthworks Brisbane, QLD 0417954273 Health & Wellness Rehab Deakin, ACT Rehab Website | 0401858329 Helping Heroes Norwood, National Rehab Website | 1300500834 INCITE Solutions Group Cockburn Central, NT Rehab Website | 0894141800 Industry Health Solutions Yarrawonga, NT Rehab Website | 0419599149 Interact Injury Management West Perth, NSW Rehab Website | 1300436432 Intuit Works Pty Ltd Northgate, QLD Rehab Website | 0732893200 IOH Injury & Occupational Health Wollongong, NSW Rehab Website | 0294230555 IPAR Rehabilitation Melbourne, National Rehab Website | 1300472728 JRJ Rehabilitation Malvern, VIC Rehab Website | 0413369969 Kairros Pty Ltd Sydney, ACT Rehab Website | 0406384973 Life Injury Management and Rehabilitation White Gum Valley, WA Rehab Website | 0414710186 Lifeworks Health Services National, National Rehab Website | 1300350421 Move Injury And Disability Support Melbourne, WA Rehab Website | 1300787630 MP Safety Management Thornleigh, National Rehab Website | 0299870455 nb&a group Richmond, SA Rehab Website | 0883526344 Occupational Consultants Pty Ltd Hamilton, National Rehab Website | 0435893441 ORS Group Stirling, NSW Rehab Website | 1800000677 Pace National Subiaco, WA Rehab Website | 0893880610 Part Two Allied Health QLD, QLD Rehab Website | 0412813144 Perceptive Health Matcham, NSW Rehab Website | 0280913318 Pinnacle Rehab St Leonards, National Rehab Website | 1300591438 Prestige Health Services Australia Sutherland, National Rehab Website | 1300522141 ProActiv People Norwood, NSW Rehab Website | 0883624507 Procare Injury Management & Prevention Alexandria, National Rehab Website | 0290868000 Prudence Rehab Sydney, National Rehab Website | 1300773422 Recovery Partners Sutherland, National Rehab Website | 1300647789 Recovre Barangaroo, National Rehab Website | 1300550276 Rehab Consultants Barton, ACT Rehab Website | 0261983349 Rehab Management (Aust) Sydney, National Rehab Website | 1300762989 Rehabco Wagga Wagga, ACT Rehab Website | 0269230500 Rehabilitation Services by Altius Sydney, National Rehab Website | 1800258487 Resilia Sydney, National Rehab Website | 0282431550 Star IMS Pty Ltd Attadale, WA Rehab Website | 0893171533 Strive Occupational Rehabilitation Milton, QLD Rehab Website | 0735149600 Work Able Consulting Southbank, VIC Rehab Website | 0448582370 Work Options North Sydney, NSW Rehab Website | 0299571300 Work Rehab Paddington, National Rehab Website | 1300856440 Workcom Norman Park, National Rehab Website | 1300654425 WorkFocus National, National Rehab Website | 0864446800 Wrm Bella Vista, QLD Rehab Website | 0413724667

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Featured Products

eo Active Desk AIIR

eo Active Desk AIIR

(AUD) $799.00

EO Active Perch Seat

EO Active Perch Seat

(AUD) $297.00

Evoluent Vertical Mouse 4 Right

Evoluent Vertical Mouse 4 Right

(AUD) $198.00

Goldtouch Elite Keyboard - BLACK

Goldtouch Elite Keyboard - BLACK

(AUD) $299.00

eo Active Desk ERGO 4

eo Active Desk ERGO 4

(AUD) $1,099.00

STX LAPTOP/NOTEBOOK STAND

STX LAPTOP/NOTEBOOK STAND

(AUD) $110.00

Nillkin CUBE Pocket Keyboard

Nillkin CUBE Pocket Keyboard

(AUD) $110.00

DUO 200 Medium Back TT

DUO 200 Medium Back TT

(AUD) $475.00

3 Drawer Metal Mobile Pedestal Unit

3 Drawer Metal Mobile Pedestal Unit

(AUD) $265.00

Premium Tambour Cupboard - 900mm wide

Premium Tambour Cupboard - 900mm wide

(AUD) $1,045.00

eo Comfort Vieto Spine

eo Comfort Vieto Spine

(AUD) $1,265.00

 eo CONTROL - Master 24/7 Heavy Duty

eo CONTROL - Master 24/7 Heavy Duty

(AUD) $2,375.00

Kinesis mWave Mechanical Keyboard

Kinesis mWave Mechanical Keyboard

(AUD) $390.00

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  • sales@ergonomicoffice.com.au
  • 1300 555 930
  • 4 Ipswich St. FYSHWICK ACT 2609
  • Monday-Friday 9:00am - 5:00pm

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Terms & Conditions

TERMS & CONDITIONS ( Checkout )

1. Definitions

Supplier means ergonomicoffice Pty Limited (ABN 87 008 617 794).
Buyer means the person or entity placing an Order for the supply of Goods.
Goods means the products supplied pursuant to an accepted Order.
Order means any written request for Goods issued by the Buyer, including via email, online checkout, purchase order, mail or other written communication accepted by the Supplier.


2. Warranty Against Defects & Australian Consumer Law

Goods supplied by ergonomicoffice come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

You are entitled to:

  • A replacement or refund for a major failure; and

  • Compensation for any other reasonably foreseeable loss or damage; and

  • Have the Goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

In addition to your ACL rights, ergonomicoffice provides the following manufacturer-backed warranties:

Warranty Coverage (Model Dependent)

ergonomicoffice provides the following general manufacturer-supported warranty coverage:

Chairs & Ergonomic Seating   : 2 - 15 years warranty (model dependant)

Covers structural and mechanical components under normal use. Warranties apply to goods used under normal operating conditions, following usage limits and care.

Electrical Components. :  1  year warranty

(height-adjustable desk motors, power modules, cables, transformers)

Peripheral Input Devices. : 1 year warranty

(keyboards, mice, trackballs, etc.)

Computer Workstation Accessories. : 1 year warranty

(Document Holder, LaptopStands, Footrests etc.)

These warranties apply under normal commercial use and do not cover:

  • Fair wear and tear

  • Misuse or abuse

  • Unauthorised modification

  • Damage caused by relocation or improper installation

To make a warranty claim, contact:
Email: sales@ergonomicoffice.com.au
Phone: 1300 555 930

The Supplier will provide instructions for return (if required). Return freight for assessment may be at the Buyer’s cost unless otherwise required by law. Goods will be assessed and remedied in accordance with ACL and applicable warranty terms.


3. Returns (Change of Mind)

Subject to ACL rights:

  • Items may be accepted for return within 14 days of purchase at the Supplier’s discretion.

  • Goods must be unopened, unused in original packaging and in re-saleable New condition.

  • A 20% administration and restocking fee applies.

  • Freight charges are non-refundable.

  • Special-order or customised items are non-refundable and non-exchangeable.

Return enquiries:
Email: sales@ergonomicoffice.com.au
Phone: 1300 555 930


4. Payment Terms

Payment may be made via:

  • Electronic Funds Transfer (EFT)

  • Approved account invoice

  • E-WAY

The Supplier may suspend supply where payment terms are not met.


5. Debt Recovery & Interest

The Buyer is liable for all reasonable costs incurred by the Supplier in recovering overdue amounts, including debt collection agency fees and or legal fees and costs.

Overdue accounts may incur interest at 1.5% per month, calculated daily, from the due date until payment is received in full.


6. Retention of Title

Legal and equitable title to the Goods remains with the Supplier until full payment is received unless contracted otherwise.

The Buyer:

  • Holds the Goods as fiduciary bailee until payment in full; and

  • Grants the Supplier the right to enter premises where Goods are stored to recover unpaid Goods after 60 days overdue.

Nothing in this clause limits any rights under the ACL.


7. Governing Law

These Terms are governed by the laws of the Australian Capital Territory and the parties submit to the exclusive jurisdiction of ACT courts.


8. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.


9. Intellectual Property

All copyright, trademarks, trade names, patents, designs, software, documentation and associated intellectual property supplied or embodied in the Goods remain the property of the Supplier or relevant rights holder.

The Buyer must not copy, reproduce, modify, reverse engineer or distribute any intellectual property without prior written consent.

Privacy Policy

ergonomicoffice – Privacy Policy

ergonomicoffice Pty Limited (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).  This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase products, or interact with us.


1. Personal Information We Collect

We may collect and hold personal information that allows us to provide products and services to you, including:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order history and invoice details

  • Payment metadata (transaction reference from our payment processor; we do not store credit card numbers)

  • Communications and support enquiries

We only collect information that is reasonably necessary for our business functions.


2. How We Collect Personal Information

We collect personal information in several ways:

  • When you place an order on our website

  • When you create an account

  • When you contact us via phone, email or online forms

  • Through payment processors (for payment confirmation only)

  • Through our delivery and logistics partners

  • Through website analytics tools (Google Analytics or similar)

Where practical, we collect personal information directly from you. 


3. Why We Collect and Use Personal Information

We collect, use and process your personal information for the following purposes:

  • To process and deliver your orders

  • To provide customer support, warranty services and product advice

  • To manage your account and purchase history

  • To send you transactional communications (order confirmation, dispatch notifications, service messages)

  • To send marketing communications such as product updates, newsletters and promotions (you may opt out at any time)

  • To improve our website, products and customer experience

  • To comply with legal, taxation and accounting obligations

We do not sell your personal information to third parties.


4. Disclosure to Third Parties

We may disclose personal information to trusted third-party providers where necessary to operate our business, including:

  • Payment processors

  • Delivery and freight providers

  • Email marketing and CRM platforms

  • IT and website hosting providers

  • Government agencies where required by law

These third parties are only provided the information they need to perform their services and are required to handle your information in accordance with privacy obligations.


5. Overseas Storage and Cross-Border Disclosure

Some of the third-party service providers we use are located outside Australia or store data on servers hosted overseas.

This may include (but is not limited to) the United States, where reputable global platforms such as email marketing, CRM or cloud-hosting services may process customer information.

By providing us with your personal information, you consent to the possibility that it may be transferred, stored or processed outside Australia.

We take reasonable steps to ensure any overseas recipients comply with privacy standards that are substantially similar to the Australian Privacy Principles, or otherwise protect your information appropriately.


6. Data Security

We take reasonable steps to protect your personal information from:

  • Misuse

  • Interference

  • Loss

  • Unauthorised access

  • Modification

  • Disclosure

Security measures include:

  • SSL website encryption

  • Firewalls and intrusion monitoring

  • Password-protected systems

  • Restricted staff access

  • Antivirus and email filtering

  • Secure third-party hosting providers

No data transmission over the internet is 100% secure, but we follow industry best practice to protect your information.


7. Access, Correction and Deletion of Personal Information

You have the right to request:

  • A copy of the personal information we hold about you

  • Correction of any inaccurate or incomplete information

  • Deletion of your personal information (unless we are required by law to retain it)

To make a request, contact our Privacy Officer (details below).
We may need to verify your identity before fulfilling your request.

We aim to respond to all requests within 30 days.


8. Marketing Communications & Unsubscribe

You may receive marketing communications from us if:

  • You are an existing customer, or

  • You have opted in to receive marketing updates

You may opt out at any time by:

  • Clicking “Unsubscribe” in any marketing email, or

  • Contacting us at sales@ergonomicoffice.com.au

Unsubscribing will not affect essential service emails such as order confirmations or delivery updates.


9. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling orders and contractual obligations

  • Providing warranties or product support

  • Accounting and taxation compliance

  • Legitimate business purposes

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it.


10. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website performance.

You can change your browser settings to reject cookies, though this may affect website functionality.

Analytics data may be stored overseas by our service providers (e.g. Google Analytics).


11. Making a Privacy Complaint

If you have a privacy concern or believe your personal information has been mishandled, please contact our Privacy Officer:

Privacy Officer – Ergonomic Office
Email: sales@ergonomicoffice.com.au


Phone: 1300 555 930
Postal: GPO Box 979 Canberra ACT 2601

We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

.


12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology or legal obligations.
The most current version will always be available at ergonomicoffice.com.au/privacy_policy.

We recommend checking this page periodically for updates.