Skip to main content
ergonomicoffice
ENQUIRE NOW 1300 555 930
  • SHOP
    • Chairs
      • Duo Comfort
      • Executive
      • Humanscale Chairs
      • Mesh Back
      • Dynamic Movement Seating
      • Petite / Compact Seat
      • Gel Seat Chairs
      • Heavy Duty
      • Technician High Lift + FootRing
      • HÅG Capisco
      • Saddle
      • Sit stand
      • Price Point
      • VISITOR SEATING
    • Desks
      • Height adjustable
        • Electric Sit-to-Stand
        • Manual
      • Sit Stand Workstation
      • Accessories
      • Ergotron
      • Dividers & partitions
      • Fixed Height Desking
      • Flip Top Tables
      • QuickStand
    • Monitor
      • Risers
      • Monitor Arms
        • Desk mount
        • Dual
        • Single
    • Computer
      • Keyboard
        • Wireless
        • Split
        • Compact
        • Numeric
      • Mouse
        • Wireless
        • Vertical
        • Central Mouse / Roller Mouse
        • Trackball
        • Adjustable
      • Keyboard trays
      • Desk Sleeve Lozenge
      • Keyboard Trays
      • Medical/Hygiene
    • Laptop
      • Stand
      • Keyboard
      • Arms
      • Laptop Carry Bags
    • Accessories
      • Footrest
      • Wrist Rest
      • Document Holders
      • Slopes
      • Tablet & iPad
      • Forearm Supports
      • Desk Sleeve
      • Headset
      • Lumbar Cushion
      • Acoustic Screens
      • Activity Based Working
      • Fellowes Products
      • POWER RAILS
      • Storage
      • Task Lighting
    • Software
      • Guardian-EOS™
    • Office Installations
      • Office Installations
    • Copy Holders
    • Office Storage
    • Screens Dividers
    • Visitor Seating
  • OFFICE INSTALLATIONS
  • ABOUT US
  • CONTACT US
  • Make Payment
0
ergonomicoffice
0
  • SHOP
    • Chairs
      • Duo Comfort
      • Executive
      • Humanscale Chairs
      • Mesh Back
      • Dynamic Movement Seating
      • Petite / Compact Seat
      • Gel Seat Chairs
      • Heavy Duty
      • Technician High Lift + FootRing
      • HÅG Capisco
      • Saddle
      • Sit stand
      • Price Point
      • VISITOR SEATING
    • Desks
      • Height adjustable
        • Electric Sit-to-Stand
        • Manual
      • Sit Stand Workstation
      • Accessories
      • Ergotron
      • Dividers & partitions
      • Fixed Height Desking
      • Flip Top Tables
      • QuickStand
    • Monitor
      • Risers
      • Monitor Arms
        • Desk mount
        • Dual
        • Single
    • Computer
      • Keyboard
        • Wireless
        • Split
        • Compact
        • Numeric
      • Mouse
        • Wireless
        • Vertical
        • Central Mouse / Roller Mouse
        • Trackball
        • Adjustable
      • Keyboard trays
      • Desk Sleeve Lozenge
      • Keyboard Trays
      • Medical/Hygiene
    • Laptop
      • Stand
      • Keyboard
      • Arms
      • Laptop Carry Bags
    • Accessories
      • Footrest
      • Wrist Rest
      • Document Holders
      • Slopes
      • Tablet & iPad
      • Forearm Supports
      • Desk Sleeve
      • Headset
      • Lumbar Cushion
      • Acoustic Screens
      • Activity Based Working
      • Fellowes Products
      • POWER RAILS
      • Storage
      • Task Lighting
    • Software
      • Guardian-EOS™
    • Office Installations
      • Office Installations
    • Copy Holders
    • Office Storage
    • Screens Dividers
    • Visitor Seating
  • OFFICE INSTALLATIONS
  • ABOUT US
  • CONTACT US
  • Make Payment
  • Home
  • Office Ergonomics & Human Behaviour.

Office Ergonomics & Human Behaviour.

Good ergonomics isn’t about one posture - it’s about changing posture often.

Ergonomics is the process of designing or arranging workplaces, products, and systems, so they fit the people who use them. The aim of ergonomics is to improve the way people interact with their chosen working environment and reduce the risk of injury or harm in that environment. As the way we work becomes more efficient, the need to ensure the tools we use are purpose designed becomes more important.

 

 

 

 

R E P O S E™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework.

The R E P O S E™ outcome, the ergonomic office P O S T U R E™ Comfort Model and its four primary systems:

S E E™       Screen · Eye-line · Environment 

S E A T™    Support · Elevation · Angles · Tilt

A R M S™   Arm support · Reach · Mouse · Surface

S P A S™    Sit · Perch · Active · Stand)

 

 

 

Usage Statement: R E P O S E™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework. The R E P O S E™ outcome, the ergonomic office P O S T U R E™ Comfort Model and its four primary systems - S E E™ (Screen · Eye-line · Environment), S E A T™ (Support · Elevation · Angles · Tilt), A R M S™ (Arm support · Reach · Mouse · Surface) and S P A S™ (Sit · Perch · Active · Stand)  form part of the ergonomicoffice Framework. This explainer framework and associated headers, text, diagrams and graphics present a structured, explanatory approach to office posture, vision, reach, seating behaviour and active movement, informed by applied ergonomics and observed workplace behaviour. The ergonomic office Framework is an open explanatory model and may be freely referenced and reproduced by health professionals, ergonomists, WHS practitioners, allied-health professionals and clinicians for educational and reference purposes, provided that clear attribution to ergonomic office is retained. The names, structure, terminology and visual representations of R E P O S E™, the ergonomic office P O S T U R E™ Comfort Model and its primary systems S E E™, S E A T™, A R M S™ and S P A S™ remain the intellectual property of ergonomicoffice and must not be modified, rebranded, sub-licensed or presented as independent or third-party commercial models or systems without prior written permission.

 

Ergonomic Office

Ergonomic Office

R E P O S E ™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework. The ergonomic office P O S T U R E™ Comfort Model and its four primary systems: S E E™ S creen · E ye-line · E nvironment S E A T™ S upport · E levation · A ngles · T ilt A R M S™ A rm support · R each · M ouse · S urface S P A S™ S it · P erch · A ctive · S tand R E P O S E™ the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned How does ergonomics work in real world day-to-day office environments? One element can be explained through the S P A S ™ Model: S it P erch A ctive S tand The primary risk is not sitting itself, but prolonged sedentary duration without movement . S P A S™ Sit Perch Active Stand The S P A S™ Model mitigates this risk by encouraging posture variation and dynamic movement across the workday. Instead of relying on any single “ideal” posture, S P A S™ supports natural variation between neutral and supported working positions. The S P A S™ Model defines four primary posture states: Sitting, Perching, Active, Standing By intentionally alternating between these S P A S stages, the body is encouraged to shift load, vary joint angles and engage in continuous micro-movement throughout the workday. Dynamic movement is supported through: Regular posture transitions Small, frequent adjustments in joint angle and weight-bearing Natural shifts between supported, semi-supported and upright postures This approach helps reduce prolonged static duration while supporting comfort, circulation, performance and postural sustainability at work. Small posture changes allow the body to reset, reduce sustained loading and help maintain healthy blood flow across the workday. These regular changes contribute to Natural R E P O S E™ by preventing the body from remaining fixed in one posture for too long. Sedentary Risk Reduction The S P A S™ Model helps reduce sedentary risk by encouraging: Posture variation Regular movement Reduced static loading duration Alternation between sitting, perching, active and standing Ergonomic Office Framework™ Usage Statement: R E P O S E™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework. The R E P O S E™ outcome, the ergonomic office P O S T U R E™ Comfort Model and its four primary systems - S E E™ (Screen · Eye-line · Environment), S E A T™ (Support · Elevation · Angles · Tilt), A R M S™ (Arm support · Reach · Mouse · Surface) and S P A S™ (Sit · Perch · Active · Stand) form part of the ergonomicoffice Framework. This explainer framework and associated headers, text, diagrams and graphics present a structured, explanatory approach to office posture, vision, reach, seating behaviour and active movement, informed by applied ergonomics and observed workplace behaviour. The ergonomic office Framework is an open explanatory model and may be freely referenced and reproduced by health professionals, ergonomists, WHS practitioners, allied-health professionals and clinicians for educational and reference purposes, provided that clear attribution to ergonomic office is retained. The names, structure, terminology and visual representations of R E P O S E™, the ergonomic office P O S T U R E™ Comfort Model and its primary systems S E E™, S E A T™, A R M S™ and S P A S™ remain the intellectual property of ergonomicoffice and must not be modified, rebranded, sub-licensed or presented as independent or third-party commercial models or systems without prior written permission.

Read More
Worker Health & Safety

Worker Health & Safety

How Does Ergonomics Improve Worker Health & Safety? Answer Ergonomics improves worker health and safety by systematically aligning the work environment, tasks, tools and equipment to the physical and behavioural needs of workers. This reduces the risk of work-related musculoskeletal disorders (MSDs), fatigue and discomfort while supporting productivity and wellbeing. Applying ergonomic principles including workstation design and postural variation is a proactive strategy for preventing injuries and supporting duty-of-care obligations in office workplaces. Why Worker Health & Safety Depends on Ergonomics Poor ergonomic design is a recognised workplace health and safety risk because it increases the likelihood of musculoskeletal disorders and other discomforts that may develop over time due to prolonged or awkward postures, repetitive motions and unsuitable equipment. Work-related musculoskeletal disorders (MSDs) affect muscles, tendons, nerves and soft tissues — especially in the neck, back, shoulders and upper limbs and are common in office work when a workstation or task design fails to fit the worker. Ergonomics as a Health & Safety Process Ergonomics is not just about furniture. It is a risk management process that: Identifies ergonomic hazards in the work environment Assesses how tasks and equipment interact with human bodies Implements controls to reduce risk Monitors and adjusts solutions as work changes This proactive approach aligns with core workplace safety responsibilities that aim to reduce preventable injuries and support workers’ long-term comfort and performance. How Ergonomics Reduces Risks 1. Fit the Job to the Person Ergonomics starts by fitting the tasks, tools and environment to the workers , not expecting workers to adapt their bodies to poorly designed work. For computer-based work, this includes correct monitor placement, seating support, keyboard/mouse positioning and workstation layout. This reduces cumulative strain and risk factors that contribute to MSDs. 2. Comfortable, Adjustable Workstations A well-designed workstation supports neutral posture, minimizes awkward reach and postural stress and helps maintain comfort throughout the day. Adjustability allows workers to position their equipment in a way that matches their body size, task demands and comfort needs. This aligns with the ergonomic office P.O.S.T.U.R.E™ model concept by supporting active postures that reduces static load and promotes efficiency. 3. Include Postural Variation Static postures, such as prolonged sitting or prolonged standing without movement, increase the risk of discomfort and cumulative strain. Encouraging posture variation through movement and adjustable workspaces supports circulation, reduces fatigue and helps prevent musculoskeletal stress. This is consistent with the human-centred ergonomic goal of managing posture, vision, reach and movement through time . The Ergonomic Office Framework One element can be explained through the S P A S ™ Model: S it P erch A ctive S tand The primary risk is not sitting itself, but prolonged sedentary duration without movement . Ergonomic Controls to Improve Health & Safety Ergonomic hazard controls work across multiple layers of workplace design and practice: Engineering controls : Adjustable desks, supportive chairs, monitor arms Administrative controls : Task rotation, scheduling regular breaks Work practices : Encouraging posture change, proper lifting and reach habits Proactive control strategies address physical risk factors before they result in pain or injury, reducing absenteeism and long-term health costs. Worker Engagement and Reporting Discomfort Healthy ergonomic practice also includes: Encouraging workers to report discomfort early Involving workers in workstation assessments and adjustments and how ergonomics works in real workplace situations. Providing training so that workers understand how and why to use adjustable equipment effectively This collaborative approach supports risk identification and helps tailor solutions that fit individual needs while meeting WHS obligations. Practical Tips for Office Workers Ensure your monitor is at a comfortable height and distance. S E E™ Model – Vision as the invisible driver Adjust your chair so your back and pelvis are supported. S E A T™ Model – Chair comfort and pelvic support Keep commonly used items (keyboard, mouse, phone) within easy reach. A R M S™ Model – Reach and interface control Vary your posture throughout the day, alternate sitting, perching, standing and movement S P A S ™ – Sit · Perch · Active Stand Even simple adjustments can prevent discomfort and reduce cumulative strain when combined with a thoughtfully equipped workspace. R E P O S E ™ is the natural low-load comfort outcome achieved when vision, support, reach and movement are aligned through the four systems of the ergonomic office Framework.

Read More
Economics Of Ergonomics

Economics Of Ergonomics

The Economics of Ergonomics Ergonomics is a well-established applied science with more than 50 years of evidence-based practice. Its purpose is simple and powerful: to maximise human performance by preventing workplace behaviours that lead to injury . Ergonomic programs should not be viewed as a cost to organisations. They are a long-term investment that consistently delivers measurable financial and human returns by reducing injury, downtime, and inefficiency. Well-designed ergonomics programs provide practical, systematic strategies to prevent unnecessary musculoskeletal disorders (MSDs). These programs are straightforward to implement and produce benefits rapidly when embedded into everyday work practices. Why Ergonomics Makes Economic Sense 1. People are an organisation’s greatest cost Workers represent the largest ongoing investment for most organisations. Recruiting, onboarding, training, and retaining skilled staff is expensive—and preventable injury undermines that investment. Ergonomics programs help protect workers from avoidable harm, reducing turnover, workers’ compensation claims, and the significant costs associated with lost experience and retraining. 2. Musculoskeletal disorders are preventable MSDs cost the economy billions of dollars each year and cause significant pain, disruption, and long-term consequences for workers, their families, and colleagues. Evidence shows that many MSDs can be prevented through appropriate workstation design, posture education, and task variation—all core elements of ergonomic practice. 3. Ergonomics builds safety culture and eliminates hidden costs When ergonomics is prioritised, it reinforces a proactive safety culture. This leads to the reduction of “hidden costs” such as: Absenteeism and presenteeism Reduced concentration and errors Declining morale and engagement Once implemented, measurable reductions in these costs are typically observed quickly . 4. Productivity improves when injury risk decreases Effective ergonomics programs focus on cost reduction through prevention , not reaction. By minimising injury, fatigue, and discomfort, organisations benefit from: Higher sustained productivity Fewer errors and rework Improved task efficiency More consistent performance across the workday The Business Outcome A basic ergonomics program: combining worker education, appropriate equipment, and posture awareness, is firmly in an organisation’s best interests. When ergonomics is embedded into daily operations, organisations experience: More effective work practices Improved productivity and profitability Reduced injury and absenteeism Healthier, more engaged, and more satisfied workers Ergonomics is not an optional extra. It is a strategic investment in people, performance, and long-term organisational resilience Safety Culture - Leadership - Valuing People - Duty of Care

Read More
Find a WHS  Consultant

Find a WHS Consultant

When is a formal Workplace Assessment required? Persistent discomfort or injury risk Complex workstation or task environments Return-to-work or rehabilitation needs Compliance with WHS obligations Requirement for documented professional assessment In these cases, engagement with a qualified Health Professional is recommended. Modern Work Health Safety (WHS) obligations require employers to actively engage with employees and their representatives to: Identify hazards in the workplace Assess risks arising from those hazards Eliminate risks where reasonably practicable, or control them effectively Evaluate the effectiveness of implemented controls Undertake ongoing monitoring and review This structured, consultative process ensures that an employer’s general duty of care for worker health and safety is met, while encouraging shared responsibility between employer and employee. Ergonomists, Occupational Therpists and Rehabilitation Providers can lead with WHS strategy and documentation in areas of ergonomics, education, consultation and workplace assessments - now essential for modern workplaces. Shared Responsibility & Early Intervention A proactive WHS approach obliges both employers and employees to take reasonable steps to prevent incidents and injuries before they occur. Employees should be: Directed and encouraged to identify early discomfort or risk factors Empowered to self-remedy where appropriate Supported to seek assistance promptly when required This is most effectively achieved through the implementation of ergonomic programs that incorporate: Staff education and awareness Practical training Clear policies and procedures Access to appropriate ergonomic equipment and guidance The Ergonomic Office Framework as a Foundation of Prevention WHS in offices must be treated as an ongoing organisational responsibility embedded from leadership through to daily work practices. ergonomic office interventions plays a critical role in: Reducing exposure to prolonged static postures Managing cumulative load and repetition Supporting posture variation and movement Improving comfort, sustainability, and productivity at work Specialist ergonomists and WHS professionals can provide expert advice to support: Risk identification and assessment Selection of appropriate controls Development of proactive WHS management plans Checklists, registers, risk-assessment tools, purchasing guidance and injury-management frameworks assist with best-practice WHS implementation. Egonomists, Occupational Therapists and Rehabilitation Providers can lead with WHS strategy and documentation in areas of ergonomics, education, consultation and workplace assessments - now essential for modern workplaces. Qualified Members to the following associations offer such services. Find an Ergonomist, Occupational Therapist and Rehabilitation Providers here: Human Factors & Ergonomics Society of Australia Inc Occupational Therapy Australia Australian Rehabilitation Providers Association People Value Statement & Continuous Improvement To foster an effective safety culture, organisations should maintain a comprehensive Health and Safety Policy , incorporating a clear and visible People Value Statement . A People Value Statement demonstrates: Commitment to injury prevention Care for worker health and wellbeing Leadership accountability for safety outcomes Adopting a safety improvement plan and actively involving staff in safety discussions: Minimises preventable incidents and costs Encourages early reporting and intervention Reinforces shared responsibility across the organisation In Summary Ergonomists, Occupational Therapists and Rehabilitation Providers can lead with WHS strategy and documentation in areas of ergonomics, education, consultation and workplace assessments - now essential for modern workplaces. By embedding safety into everyday decision-making and actively involving people at all levels, organisations can reduce risk, support wellbeing, and create healthier, more productive working environments. Safety Culture - Leadership - Valuing People - Duty of Care

Read More
Ergonomic Environment Checklist

Ergonomic Environment Checklist

Developing A Safety Culture Within Your Office Environment Safety Culture This checklist will give you an understanding of what to think about when setting up your work environment. eg. Is your keyboard, mouse and phone all in your optimum reach zone? Office environment checklist. Download Ergonomic Office Environment Checklist

Read More
Natural Repose vs Contortion

Natural Repose vs Contortion

Exploring Natural Repose vs Constrained Contorted Posture

Read More
10 Day Chair Trial

10 Day Chair Trial

Ergonomic Chair Trial Program We introduced our Trial Chair Program in 1989 , originally to support people living with chronic back pain. The story from the beginning. Many clients were managing significant aggravated spinal conditions, including ruptured lower lumbar discs, where unsupported or poorly supported posture would aggravate symptoms. It was clear that a few minutes in a posture supportive chair, whether in a showroom or clinic was not enough for meaningful benefit to be experienced. At that time, we offered the use of a recommended or shortlisted chair, usually an office chair with a DUO dual density posture support design. What we observed over time was simple and consistent; when the pelvis sunk into the soft rear cushion and properly secured between the firmer front cushion and the lumbar backrest an "S" curve spinal posture was achieved with minimal muscular effort since the seat was doing the work. For the majority, lower back subsided through greatly improved posture support and reduced aggravation. Indeed, sustained posture support from the DUO dual density seat design often provided measurable relief. This early proof of concept for a DUO dual density posture support design became the foundation of how we approach ergonomic seating....natural supported active posture. Since then, we have continued to work alongside many chair recipients; individuals and their clinicians, WHS professionals, and a broad range of organisations. Leading organisations such as Westpac and NRMA made this style of supportive office chair design standard issue to their office workers. The offering remains the same today. Our eo Chair Trial Program allows you to use a recommended or shortlisted ergonomic chair in your own workspace to ensure sizing is correct and to experience the chairs benefits. By working, sitting, adjusting and moving through a normal day, you can properly assess comfort, fit and support under real-world conditions before making a decision. Trial Chairs A selection of our range of ergonomic chairs are available for trial. Trial chairs are easy to organise and are subject to Handling/Shipping Fee's* to cover freight. How to request a 10 Day ergonomic chair Trial Contact our offices to confirm availability and make a booking for the trial. 1. Contact us to request a Chair Trial 2. The Trial chair is sent to you for trial 3. Purchase or Return the trial chair (*freight charges apply) To purchase a chair, simply advise ergonomicoffice within the 10-day period and an invoice will be then raised with return freight charged deducted from your invoice. If you decide against purchasing the chair, simply follow the instructions on the Equipment Trial Request form. * Handling/Shipping Freight charges cover the cost of delivery and return of trial chairs from ergonomicoffice. Rates for main centres: Canberra - $33 incl GST flat delivery fee. NSW, QLD, VIC, SA, NT, TAS, WA - Contact ergonomic office staff for quotation. Safety Culture - Leadership - Valuing People - Duty of Care

Read More
What to Consider When Buying an Office Chair

What to Consider When Buying an Office Chair

What to Consider When Buying an Office Chair for Your Workplace Office workers can spend more than 1,500 hours per year seated. The quality of the office chair they use has a direct impact on comfort, posture, productivity and injury risk. Choosing the right chair is not just a purchasing decision - it’s a workplace health investment. At ergonomicoffice , our specialists help organisations make informed, fit-for-purpose chair selections that support staff wellbeing and long-term performance. We also offer 10-day chair trials so you can be confident your chosen chair is the right fit before committing. This guide is designed for office managers, workplace planners and procurement specialists seeking practical, evidence-based guidance. Ergonomics Ergonomics is the single most important consideration when selecting an office chair. A well-designed ergonomic chair is adjustable, supportive and fit-for-purpose … helping to minimise discomfort and reduce the risk of productivity loss associated with musculoskeletal strain and discomfort. When assessing office chairs, look for the following essential features: Adjustable seat height Backrest height adjustment Independent seat and back tilt Supportive, adjustable lumbar support These features enable each user to fine-tune the chair to their individual body dimensions and working posture, supporting neutral alignment and sustained comfort throughout the working day. Chair Size & Weight Capacity No two employees or workspaces are the same. Office chairs must accommodate a wide range of body shapes, heights and weights. For example, users weighing over 120 kg may require chairs with: Larger seat dimensions Reinforced mechanisms Higher load ratings Selecting appropriately sized chairs reduces pressure points, improves comfort and extends product lifespan. Added Ergonomic Features Depending on individual needs, additional features may be beneficial, including: Seat slide for thigh support and posture control Adjustable or inflatable lumbar support Headrests to reduce neck and upper-back strain For users requiring pressure relief, gel or pressure-reducing seat designs can help minimise discomfort around the coccyx and pelvis during prolonged sitting. Dual Density Seat Technology (Duo Comfort Range) The Duo Comfort range incorporates Dual Density Seat Technology , designed to actively support healthy posture. Softer foam at the rear allows the pelvis to settle into the correct seated position Firmer foam at the front discourages forward pelvic slide and slouched “C-curve” posture The moulded seat shape improves blood circulation behind the thighs Combined with height-adjustable lumbar support, this design helps maintain the spine’s natural “S” curve , reducing strain on the shoulders, arms, and neck throughout the day. Eco-Friendliness & Sustainability Being committed to environment responsibility - recycling and waste are key considerations Use recycled or sustainably sourced materials Feature low chemical emissions to improve indoor air quality Minimise packaging and transport waste Recyclable and waste minimisation at end of life (approx.. 5-7 years) Environmentally responsible seating is generally now standard . Speak with an experienced office specialist ergonomicoffice is a trusted Australian supplier of ergonomic office chairs and workplace furniture installations. If you’d like tailored assitance or help selecting the right chair for your team, we’re here to help.

Read More
  • 1
  • 2
ergonomicoffice logo

All Categories

All Categories

  • All products
  • Office Installations
  • Desks
  • Monitor
  • Chairs
  • Computer
  • Laptop
  • Copy Holders
  • Accessories

Information

Information

  • Warranty
  • Shipping policy
  • Terms of Use
  • Privacy Policy
  • Returns Policy
  • Security Policy
  • Contact
  • About
  • Modern Slavery Awareness

About Us

About Us

  • About ergonomicoffice
  • 10 Day Chair Trial
  • 100% AU ECO Wool Fabrics

Contact

Contact

  • sales@ergonomicoffice.com.au
  • 1300 555 930
  • 4 Ipswich St. FYSHWICK ACT 2609
  • Monday-Friday 9:00am - 5:00pm

ergonomicoffice Footer Logo
Copyright © 2026 ergonomicoffice
  • MasterCard
  • PayPal Express
  • Visa

Terms & Conditions

TERMS & CONDITIONS ( Checkout )

1. Definitions

Supplier means ergonomicoffice Pty Limited (ABN 87 008 617 794).
Buyer means the person or entity placing an Order for the supply of Goods.
Goods means the products supplied pursuant to an accepted Order.
Order means any written request for Goods issued by the Buyer, including via email, online checkout, purchase order, mail or other written communication accepted by the Supplier.


2. Warranty Against Defects & Australian Consumer Law

Goods supplied by ergonomicoffice come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

You are entitled to:

  • A replacement or refund for a major failure; and

  • Compensation for any other reasonably foreseeable loss or damage; and

  • Have the Goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

In addition to your ACL rights, ergonomicoffice provides the following manufacturer-backed warranties:

Warranty Coverage (Model Dependent)

ergonomicoffice provides the following general manufacturer-supported warranty coverage:

Chairs & Ergonomic Seating   : 2 - 15 years warranty (model dependant)

Covers structural and mechanical components under normal use. Warranties apply to goods used under normal operating conditions, following usage limits and care.

Electrical Components. :  1  year warranty

(height-adjustable desk motors, power modules, cables, transformers)

Peripheral Input Devices. : 1 year warranty

(keyboards, mice, trackballs, etc.)

Computer Workstation Accessories. : 1 year warranty

(Document Holder, LaptopStands, Footrests etc.)

These warranties apply under normal commercial use and do not cover:

  • Fair wear and tear

  • Misuse or abuse

  • Unauthorised modification

  • Damage caused by relocation or improper installation

To make a warranty claim, contact:
Email: sales@ergonomicoffice.com.au
Phone: 1300 555 930

The Supplier will provide instructions for return (if required). Return freight for assessment may be at the Buyer’s cost unless otherwise required by law. Goods will be assessed and remedied in accordance with ACL and applicable warranty terms.


3. Returns (Change of Mind)

Subject to ACL rights:

  • Items may be accepted for return within 14 days of purchase at the Supplier’s discretion.

  • Goods must be unopened, unused in original packaging and in re-saleable New condition.

  • A 20% administration and restocking fee applies.

  • Freight charges are non-refundable.

  • Special-order or customised items are non-refundable and non-exchangeable.

Return enquiries:
Email: sales@ergonomicoffice.com.au
Phone: 1300 555 930


4. Payment Terms

Payment may be made via:

  • Electronic Funds Transfer (EFT)

  • Approved account invoice

  • E-WAY

The Supplier may suspend supply where payment terms are not met.


5. Debt Recovery & Interest

The Buyer is liable for all reasonable costs incurred by the Supplier in recovering overdue amounts, including debt collection agency fees and or legal fees and costs.

Overdue accounts may incur interest at 1.5% per month, calculated daily, from the due date until payment is received in full.


6. Retention of Title

Legal and equitable title to the Goods remains with the Supplier until full payment is received unless contracted otherwise.

The Buyer:

  • Holds the Goods as fiduciary bailee until payment in full; and

  • Grants the Supplier the right to enter premises where Goods are stored to recover unpaid Goods after 60 days overdue.

Nothing in this clause limits any rights under the ACL.


7. Governing Law

These Terms are governed by the laws of the Australian Capital Territory and the parties submit to the exclusive jurisdiction of ACT courts.


8. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.


9. Intellectual Property

All copyright, trademarks, trade names, patents, designs, software, documentation and associated intellectual property supplied or embodied in the Goods remain the property of the Supplier or relevant rights holder.

The Buyer must not copy, reproduce, modify, reverse engineer or distribute any intellectual property without prior written consent.

Privacy Policy

ergonomicoffice – Privacy Policy

ergonomicoffice Pty Limited (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).  This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase products, or interact with us.


1. Personal Information We Collect

We may collect and hold personal information that allows us to provide products and services to you, including:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order history and invoice details

  • Payment metadata (transaction reference from our payment processor; we do not store credit card numbers)

  • Communications and support enquiries

We only collect information that is reasonably necessary for our business functions.


2. How We Collect Personal Information

We collect personal information in several ways:

  • When you place an order on our website

  • When you create an account

  • When you contact us via phone, email or online forms

  • Through payment processors (for payment confirmation only)

  • Through our delivery and logistics partners

  • Through website analytics tools (Google Analytics or similar)

Where practical, we collect personal information directly from you. 


3. Why We Collect and Use Personal Information

We collect, use and process your personal information for the following purposes:

  • To process and deliver your orders

  • To provide customer support, warranty services and product advice

  • To manage your account and purchase history

  • To send you transactional communications (order confirmation, dispatch notifications, service messages)

  • To send marketing communications such as product updates, newsletters and promotions (you may opt out at any time)

  • To improve our website, products and customer experience

  • To comply with legal, taxation and accounting obligations

We do not sell your personal information to third parties.


4. Disclosure to Third Parties

We may disclose personal information to trusted third-party providers where necessary to operate our business, including:

  • Payment processors

  • Delivery and freight providers

  • Email marketing and CRM platforms

  • IT and website hosting providers

  • Government agencies where required by law

These third parties are only provided the information they need to perform their services and are required to handle your information in accordance with privacy obligations.


5. Overseas Storage and Cross-Border Disclosure

Some of the third-party service providers we use are located outside Australia or store data on servers hosted overseas.

This may include (but is not limited to) the United States, where reputable global platforms such as email marketing, CRM or cloud-hosting services may process customer information.

By providing us with your personal information, you consent to the possibility that it may be transferred, stored or processed outside Australia.

We take reasonable steps to ensure any overseas recipients comply with privacy standards that are substantially similar to the Australian Privacy Principles, or otherwise protect your information appropriately.


6. Data Security

We take reasonable steps to protect your personal information from:

  • Misuse

  • Interference

  • Loss

  • Unauthorised access

  • Modification

  • Disclosure

Security measures include:

  • SSL website encryption

  • Firewalls and intrusion monitoring

  • Password-protected systems

  • Restricted staff access

  • Antivirus and email filtering

  • Secure third-party hosting providers

No data transmission over the internet is 100% secure, but we follow industry best practice to protect your information.


7. Access, Correction and Deletion of Personal Information

You have the right to request:

  • A copy of the personal information we hold about you

  • Correction of any inaccurate or incomplete information

  • Deletion of your personal information (unless we are required by law to retain it)

To make a request, contact our Privacy Officer (details below).
We may need to verify your identity before fulfilling your request.

We aim to respond to all requests within 30 days.


8. Marketing Communications & Unsubscribe

You may receive marketing communications from us if:

  • You are an existing customer, or

  • You have opted in to receive marketing updates

You may opt out at any time by:

  • Clicking “Unsubscribe” in any marketing email, or

  • Contacting us at sales@ergonomicoffice.com.au

Unsubscribing will not affect essential service emails such as order confirmations or delivery updates.


9. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling orders and contractual obligations

  • Providing warranties or product support

  • Accounting and taxation compliance

  • Legitimate business purposes

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it.


10. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website performance.

You can change your browser settings to reject cookies, though this may affect website functionality.

Analytics data may be stored overseas by our service providers (e.g. Google Analytics).


11. Making a Privacy Complaint

If you have a privacy concern or believe your personal information has been mishandled, please contact our Privacy Officer:

Privacy Officer – Ergonomic Office
Email: sales@ergonomicoffice.com.au


Phone: 1300 555 930
Postal: GPO Box 979 Canberra ACT 2601

We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

.


12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology or legal obligations.
The most current version will always be available at ergonomicoffice.com.au/privacy_policy.

We recommend checking this page periodically for updates.